Watch video: This Pilot Ordered Pizza for 159 People After Storm Left Passengers Stranded
Passengers on American Airlines Flight 2354 from Los Angeles to Dallas-Fort Worth on Thursday were facing extreme delays, a classic traveling problem that most frequent flyers encounters in their lives.
Due to severe thunderstorms, the flight was delayed and was later diverted to Wichita Falls Municipal Airport in Wichita Falls, Texas to wait out the storm.
Sadly, the 159 frustrated passengers realized they were likely stuck until morning.
The plane’s pilot, Jeff Raines, wanted ensures everyone’s comfort and happiness, so, he called up Papa Johns and ordered 40 pizzas to be delivered to the airport. Even overnight plane delays are better with two slices of hot pizza.
Workers at the Wichita airport caught a video of the pilot running out to meet the delivery driver and posted it on Twitter.
— CNN (@CNN) September 7, 2018
Captain Raines said on Facebook that he can’t take all the credit.
“My First Officer was on the telephone with crew tracking / hotel desk arranging for our release and hotels for the entire crew. The Flight Attendants manned a galley cart from the aircraft serving waters, juice, and sodas to all the passengers in the terminal. All while the Envoy SPS Personnel were arranging for a bus, re-booking flights, and answering a flurry of questions from these passengers. Thanks to everyone for your help – there is no “I” in TEAM.”
Airline spokesman Tom Henderson said, “We are always proud of our crew members who take great care of our customers who fly on American Airlines and are fortunate that they are the best in the business.”
After their impromptu pizza party, the passengers were able to reboard Friday morning and continue on their journey to Dallas.