Zomato, Swiggy offer increased payout amid gig workers strike on New Years eve
The move comes after delivery worker unions called for strikes on December 25 and December 31 over issues such as low pay, poor working conditions and lack of social security, even as platforms expect a surge in orders around New Year’s Eve.
PTC News Desk: Food delivery companies Swiggy and Zomato have increased incentives for delivery workers during peak hours and busy year-end days to keep services running smoothly amid a nationwide strike by gig workers.
The move comes after delivery worker unions called for strikes on December 25 and December 31 over issues such as low pay, poor working conditions and lack of social security, even as platforms expect a surge in orders around New Year’s Eve.
Zomato has told delivery partners that they can earn around ₹120–₹150 per order during peak hours between 6 pm and 12 am. The company is also offering total earnings of up to ₹3,000 in a day, depending on the number of orders available. To reduce income loss, Zomato has temporarily removed penalties for rejecting or cancelling orders.
Swiggy has also raised incentives for the year-end period. The platform is offering delivery workers earnings of up to ₹10,000 across December 31 and January 1. On New Year’s Eve, Swiggy is promoting peak-hour earnings of up to ₹2,000 between 6 pm and 12 am to ensure enough riders are available.
These incentive increases come after some local service disruptions during the December 25 strike, especially in food delivery. While companies said operations later returned to normal, worker unions claimed larger participation and have called for continued protests on December 31.