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'Rules must improve system, not burden people': PM Modi addresses Indigo chaos at NDA meeting

The Prime Minister's remarks come as aviation sector is grappling with unprecedented turmoil marred by week-long flight operations chaos

Reported by:  PTC News Desk  Edited by:  Jasleen Kaur Gulati -- December 09th 2025 12:49 PM
'Rules must improve system, not burden people': PM Modi addresses Indigo chaos at NDA meeting

'Rules must improve system, not burden people': PM Modi addresses Indigo chaos at NDA meeting

PTC News Desk: Prime Minister Modi has called on lawmakers to undertake reforms to ensure that they serve people and not burden them amid ongoing aviation meltdown.


"Ensure that people do not face any trouble on account of the government. Rules and regulations are well and good, but they should be made to improve the system and not to harass the public," said Parliamentary Affairs Minister Kiren Rijiju, recounting the PM’s words at a Wednesday meeting with MPs from the ruling National Democratic Alliance.

"Prime Minister Modi has said in very clear words that there should not be any such law or rule which unnecessarily troubles the common citizens. This should not happen. Laws should not be a burden on the people, but for their convenience," added Rijiju.

The Prime Minister's remarks come as aviation sector is grappling with unprecedented turmoil marred by week-long flight operations chaos because of a shortage of pilots after it failed to plan adequately for new rules limiting how many hours they work.

Notably, the Director General of Aviation had issued a showcause notice to Indigo CEO Pieter Elbers and COO Isidre Porqueras and sought a response to explain the large-scale disruptions across the country. 

Meanwhile, Civil Aviation Minister K Ram Mohan Naidu said that the Centre will cut indigo's winter schedule and allot those slots to its rival airlines in the wake of massive flights cancellation chaos. 

He said that the cancellation of hundreds of flights over the past week was caused by IndiGo’s “internal crisis” following the rollout of new passenger safety rules.

- PTC NEWS

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