To boost efficiencies in the functioning of all Urban Development authorities across the state, Punjab Chief Minister Captain Amarinder Singh on Wednesday virtually launched an online citizen portal to provide all property-related services in a seamless manner.
Lauding the people-friendly initiative of the Punjab Urban Development Authority (PUDA), Captain Amarinder Singh said that online citizen portal would hugely benefit the citizens across Punjab and enable them to avail all services regarding property matters in a smooth and transparent manner, thus eliminating inordinate delays and corrupt practices in the process.
In a presentation at the launch of the portal during the cabinet meeting, Principal Secretary Housing, Saravjit Singh, informed the cabinet that the portal had been developed to bring simplification of business process/work flow into each service without altering the system.
All documents and notings are digitally signed and thumb marked on a biometric device to ensure that work is not passed on to another.
Information on Acts, rules, master plans, tender/auction notices/dues of property owners/property details will all be available through a single website. The software can be easily configured for any new service, any department, as at the core all government processes are similar.
This unique online portal would ensure completely paperless functioning, from application to the final output, in a time-bound manner. Input forms have been carefully designed in a simple format so as to enable an average citizen to understand and fill it.
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