Air India issues apology after cockroaches spotted on San Francisco-Mumbai flight
PTC News Desk: The Air India on Monday issued an apology after cockroaches were reportedly spotted on a San Francisco-Mumbai flight.
The incident was reported on flight AI 180, which has a stopover in Kolkata. According to an Air India spokesperson, two passengers complained about "a few small cockroaches" during the journey.
"Our cabin crew, therefore, relocated the two passengers to other seats in the same cabin, where they were comfortable thereafter," the spokesperson said.
Following the complaint, the ground crew conducted a thorough cleaning of the aircraft during its stopver in Kolkata. Thereafter, the flight departed on time for its final destination in Mumbai.
"Despite our regular fumigation efforts, insects can sometimes enter an aircraft during ground operations. We sincerely apologise for any inconvenience caused to the passengers," the airline added.
The incident came to light at a time when Tata group owned airlines is already under scrutiny over its persistent operational challenges, subsequent delays and technical snags. The passengers have repeatedly raised complaint over poor maintainance of the aircrafts.
- PTC NEWS
