Mumbai airport network outage leaves passengers stranded as flight departures disrupted
PTC News Desk: A failure in third party network has left passengers stranded at the Mumbai airport on Saturday with flight departures for multiple flights disrupted, including Air India.
Air India in post on X, said, "A third-party data network outage had impacted check-in systems at Mumbai airport, thereby delaying flight departures of airlines, including Air India. The systems have since been restored, however, some of our flights may continue to be affected for some time as the situation normalises progressively."
#TravelAdvisory
A third-party data network outage had impacted check-in systems at Mumbai airport, thereby delaying flight departures of airlines, including Air India. The systems have since been restored, however, some of our flights may continue to be affected for some time as… — Air India (@airindia) August 9, 2025
The airport authorities have acknowledged the outage saying that contingency measures have been activated to mitigate the situation.
Responding to a passenger query, the Chhatrapati Shivaji Maharaj International Airport (CSMIA) in a post on X said, “We’re currently facing a network failure across the airport. We’ve activated contingencies and are working on resolving the issue with our core team. We’re operating in manual mode to minimize disruptions. We appreciate your patience in this regard.”
- With inputs from agencies