Punjab Chief Minister Captain Amarinder Singh on Monday launched a special, people-friendly ‘RTI Helpline” to get prompt answers to the RTI related queries of people of the state with a simple phone call.
With a dedicated number (+91 172 2864100), the new helpline will make RTI Act implementation more effective by addressing the RTI queries and clarifying all doubts in the minds of the citizens. Captain Amarinder Singh said that the helpline would enable the people to take full advantage of their fundamental right to free speech and expression.
RTI Helpline has been launched from the Punjab State Information Commission (PSIC) premises, in pursuance of the advisories issued by the Government of India, Ministry of Personnel, Public Grievances and Pensions, Department of Personnel and Training (DoPT). The helpline will be accessible to all the citizens, including the government officials representing public authorities, from 10:00 am to 4:00 pm on working days.
According to an official spokesperson, the Punjab State Information Commission, which deals with RTI matters in the state, has been receiving numbers of queries and inquiries from the citizens regarding the RTI Act. It has generally been observed that a large section of people, who wish to seek information under the Act, are not conversant with the provisions and procedures to secure such information.
Those seeking information, including in matters pertaining to the ‘life and liberty’ of citizens, are located across Punjab, Chandigarh, and the rest of the country, including Non-Resident Indians (NRIs).