British Airways customer data stolen from its website
British Airways is investigating the theft of customer data from its website and app and has urged customers affected to contact their banks or credit card providers.
The airline said around 380,000 payment cards had been compromised and it had notified the police.
British Airways stated that it is investigating the theft of data of its customers from the website and mobile app “as a matter of urgency.”
— ANI Digital (@ani_digital) September 7, 2018
In a statement it said: “The stolen data did not include travel or passport details. From 22.58 BST August 21 2018 until 21.45 BST September 5 2018 inclusive, the personal and financial details of customers making bookings on ba.com and the airline’s app were compromised. The breach has been resolved and our website is working normally.
The UK-based airline also cautioned passengers affected by the crime to contact their bank or credit card provider.
The data theft incident, which took place between August 21 and September 5, comes nearly two months after a technical glitch caused dozens of British Airways flights departing from and arriving at London’s Heathrow Airport to be cancelled.